20. Answer: b
A work breakdown structure is a deliverable-oriented grouping of project ele-
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322 Preparing for the Project Management Professional Certification Exam
ments that organizes and defines the total scope of the project: work not in the
WBS is outside the scope of the project. Although the WBS can and is used for
many other project related things, the best answer is b, since it is the most
comprehensive answer.
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