10. Answer: c
A statement of work is the description of what the project is about and what
will be delivered. The project plan is complete and contains the detailed work
that the project will do, complete with task descriptions and schedule, cost, and
scope baselines containing a real schedule and budget. An exception report
describes items that are not as planned and a Pareto analysis is a quality manage-
ment tool used to prioritize defects according to those most frequently occur-
ring.
Bạn đang xem 10. - TÀI LIỆU PROJECT MANAGEMENT PROFESSIONAL-CHAPTER 11B (ANSWER KEY) DOC