18. Answer: b
The work breakdown structure represents all the work that must be done in
order to complete the project. Doing all the work will deliver all the tangible
results to the client. In most projects there will also be deliverables that will be
delivered to other stakeholders. Work that is done by contractors and those not
on the project team is included in the WBS. The lowest level of the WBS is
the work package (according to PMI). Work packages can be broken down into
tasks, and tasks can be broken down into activities.
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