SERVICE EMPLOYEES ARE IMPORTANT TO CUSTOMERS AND COMPETITIVE POSITI...

Question

3. Service employees are important to customers and competitive positioning, because the front line ____________. a. is the most visible part of the firm b. contains more employees than management c. is often the first to deal with customer complaints d. is better trained at

Answer

3. Service employees are important to customers and competitive positioning, because the front line ____________. a. is the most visible part of the firm b. contains more employees than management c. is often the first to deal with customer complaints d. is better trained at

SERVICE EMPLOYEES ARE IMPORTANT TO CUSTOMERS AND COMPETITIVE POSITI...

Bạn đang xem 3. - QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ