THE FOLLOWING ARE ALL BUSINESS TRENDS TRANSFORMING SERVICE MARKETS...

3. - QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ
QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ

3.

The following are all business trends transforming service markets except ____________.

a. push to increase shareholder value

b. growth of franchising

c. new agreements on trade in services

d. marketing emphasis by non-profit organizations

e. focus on quality and customer satisfaction