WHEN FIRMS ARE ORGANIZED BY FUNCTIONAL STRUCTURES ____________. A....

10. - QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ 10. - QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ
QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ

10. When firms are organized by functional structures ____________.

a. employees fall between the cracks

b. customers fall between the cracks

c. internal service teams view customers as their own

d. service is faster

e. fewer errors occur

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