A PROJECT MANAGER FOR THE QUALITY DEPARTMENT IS TRYING TO SOLVE A...

17. A project manager for the quality department is trying to solve a prob-

lem with a machine that makes die cast aluminum parts that are used in

automobiles. These parts are frequently made with defects. The project

manager has decided to hold a meeting to discuss the process of making

the parts. He creates a diagram that has branches that show the possible

causes of the problems. Each of the branches breaks the cause down

into more and more detail of the causes. This diagram is called a:

a. Pareto diagram.

b. Fishtank diagram.

c. Cause and effect diagram.

d. Scatter diagram.