THE PROCESSES REQUIRED TO ENSURE THAT THE PROJECT WILL SATISFY THE...

1. The processes required to ensure that the project will satisfy the needs

for which it was undertaken include all activities of the overall manage-

ment function that determines the quality policy, objectives, and re-

sponsibilities and implements them by means such as quality planning,

quality control, quality assurance, and quality improvement, within the

quality system. This is called:

a. Quality assurance.

b. Quality control.

c. Quality planning.

d. Quality management.