WHICH OF THE FOLLOWING IS NOT ONE OF THE STEPS IN MANAGING CUSTOME...

Question

10. Which of the following is NOT one of the steps in managing customers as partial employees? a. Maintain a list of prospective customer “resumes.” b. Conduct a “job analysis” of customers’ present roles in the business. c. Proper education and training to ensure that customers are aware of how they are expected to perform. d. Motivate customers by ensuring that they will be rewarded for performing well. e. Regularly appraise customer performance.CHAPTER 10:

Answer

10. Which of the following is NOT one of the steps in managing customers as partial employees? a. Maintain a list of prospective customer “resumes.” b. Conduct a “job analysis” of customers’ present roles in the business. c. Proper education and training to ensure that customers are aware of how they are expected to perform. d. Motivate customers by ensuring that they will be rewarded for performing well. e. Regularly appraise customer performance.CHAPTER 10:

WHICH OF THE FOLLOWING IS NOT ONE OF THE STEPS IN MANAGING CUSTOME...

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