THE THREE ADDITIONAL PS OF SERVICES MARKETING THAT EXTEND THE ORIG...

9. - QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ
QUESTION MARKETING SERVICE _ MARKETING DỊCH VỤ

9. The three additional Ps of services marketing that extend the original four Ps of marketing

are _____________, _____________, and _____________.

a. product; price; place; promotion

b. prospects; process; people; promotion

c. physical environment; process; people

d. prosperity; process; people; promotion

e. physical environment; prosperity; planning; process