WHAT IS ENVIRONMENTAL SCANNING
8. What is environmental scanning? Name four environmental forces that affect marketing
decision-making.
ANS:
Environmental scanning is the collection and interpretation of information about external forces,
events, and relationships that may affect the future of the organization. It helps identify market
opportunities and threats and provides guidelines for the design of marketing strategy.
Important forces include:
social forces
demographic forces
economic forces
technological forces
political and legal forces
competitive forces
PTS: 1
REF: 33
OBJ: 02-5
TOP: AACSB Communication
KEY: CB&E Model Research
MSC: BLOOMS Level V Synthesis