YOU RECENTLY PURCHASED AN EXTERNAL USB HARD DISK. YOU PLUG THE POWE...

4.

You recently purchased an external USB hard disk. You plug the power cord in and

connect the device to the USB hub that is already connected to your keyboard and

Pocket PC. You insert the installation CD-ROM that came with the device, follow the

prompts to install the device drivers, and reboot the computer when told to do so. You

log back on to the desktop and open Windows Explorer. You do not see the new hard

disk under My Computer where the other local disks are visible. You open Device

Manager, but cannot locate the new hard disk there, either.

Which of the following are appropriate troubleshooting steps? Choose three correct

answers.

A.

Install the device into another computer.

B.

Disconnect the Pocket PC and mouse.

C.

Disconnect the new disk drive from the hub and plug it directly into a USB port on

the computer.

D.

Look for USB-related messages in the System event logs using Event Viewer.

E.

Verify that USB support is enabled in your computer’s BIOS.

F.

Verify that you have not accidentally disabled USB support in Device Manager.