YOU BOUGHT A NEW COMPUTER WITH RECENTLY RELEASED MULTIMEDIA HARDWAR...

1.

You bought a new computer with recently released multimedia hardware including a

video adapter with many advanced features. The computer was shipped with Windows

XP Professional preinstalled, but the vendor’s documentation indicates that the exter-

nal television port on the video adapter did not have a functional driver at the time of

shipping and that you must check with vendor’s Web site for updates. Two weeks later,

you find and download new drivers for the video adapter from the vendor’s Web site.

You install them and reboot when told to do so. The system restarts normally, and you

log on. You see an error message indicating that the display settings have been

restored to their defaults. You try to open the Display program in Control Panel, but the

system freezes.

What is the best way to return the computer to full functionality? Choose the best

answer.

A.

Turn the computer off, unplug the power cord, and disconnect it from the video

monitor. Physically move the video adapter to a different slot, and then reconnect

the cables and restart the computer.

B.

Restart the computer using safe mode. Click the Roll Back Driver button from the

video adapter’s properties dialog box to restore the original device drivers for the

video adapter.

C.

Restart the computer and use the ASR to restore the original drivers.

D.

Restart the computer using the Recovery Console to delete the new video device

drivers.