AFTER OPENING THE PHONE AND MODEM OPTIONS PROGRAM, SELECT THEMODEMS TAB AND CLICK ADD TO OPEN THE INSTALL NEW MODEM PAGE IN THE ADD NEWHARDWARE WIZARD

5.

Correct Answers: A, B, and E

A. Correct:

After opening the Phone And Modem Options program, select the

Modems tab and click Add to open the Install New Modem page in the Add New

Hardware Wizard. The wizard tries to automatically detect and install the modem;

if automatic detection fails, the wizard allows you to select the manufacturer and

model of the new modem.

B. Correct:

After the Add New Hardware Wizard launches, click Next and then

select Add A New Hardware Device From The List and click Next. You can then

either allow the wizard to automatically detect and install the modem or manually

select it from a list. If automatic detection succeeds, the wizard installs the modem

and the appropriate device drivers; if automatic detection fails, the wizard allows

you to select the manufacturer and model of the new modem.

C. Incorrect:

The Printer And Faxes program is used to manage existing fax and

printer connections; it also installs, removes, and configures printers and fax print-

ers. It is not used to install new modems.

D. Incorrect:

Booting Windows XP Professional in safe mode is a method to resolve

stability problems with services and hardware devices; it is not an effective

approach to installing new hardware.

E. Correct:

After you connect a Plug and Play modem to the computer, the Install

New Modem page in the Add New Hardware Wizard appears. The wizard tries to

automatically detect and install the modem; if automatic detection fails, the wizard

allows you to select the manufacturer and model of the new modem.

F. Incorrect:

The System Information tool (Winmsd.exe) is not used to install or

configure any hardware devices including modems. The System Information tool

shows detailed information about the installed hardware and software and the

allocation of resources such as IRQ, direct memory access (DMA), I/O ports, and

memory.