OF THE FOLLOWING, WHICH IS NOT AN ENVIRONMENTAL DESIGN CONDITION T...

10. Of the following, which is NOT an environmental design condition that irritates

shoppers according to Alain d’Astous?

a. Arrangement of store items is always the same.

b. No mirror in the dressing room.

c. Unable to find what one needs.

d. Directions within the store are inadequate.

e. Store is too small.

CHAPTER 11: