4. What should you check if pages are only partially printing?
Lesson Summary
■ Windows XP Professional helps you interactively troubleshoot problems you
encounter. To troubleshoot printing problems, use the printing troubleshooter.
■ There are a number of common setup and configuration problems that you should
learn how to solve. The most common solutions include making sure that
❑ The proper port is selected.
❑ The proper printer driver is installed, as well as drivers for any clients running
other operating systems.
❑ The print server has enough memory.
❑ The printer has enough toner.
❑ The correct printer is being printed to.
Case Scenario Exercise
Read the following scenario and answer the associated questions. You can use this
exercise to help determine whether you have learned enough to move on to the next
chapter. If you have difficulty completing this work, review the material in this chapter
before beginning the next chapter. You can find answers to these questions in the
“Questions and Answers” section at the end of this chapter.
Scenario
You are an administrator for a company named Contoso, Ltd., which provides land-
scaping services for government-owned property. You are working with Jeff, a man-
ager in the Marketing department who has just purchased 10 identical laser printers at
an auction. The printers all have a built-in network interface that uses TCP/IP. You
have verified that the printers are functional and have already attached each printer to
the network. Jeff wants to configure these printers so that they are all accessible to the
users in the department as a single printer, preventing users from having to install mul-
tiple printers.
Questions
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