FOLLOW UP.CHECK THE RESULTS REGULARLY. WITH THE TEAM,MONITOR WHATEV...
7. Follow
up.
Check the results regularly. With the team,
monitor whatever solution is chosen. Acknowledge what
works and build on success.
212
A Checklist for Responding to
Team Troubles
Before you act on any apparent problem, especially when
things seem to be out of control, always outline a plan. Great
coaches don’t react to situations. They give themselves time to
think a problem through. One of the many reasons that Shirley
6
Tilghman, a pioneer in mapping the human genome, was chosen
as Princeton University’s first woman president was her strength
in pulling dissenting opinions together. She acted, not reacted,
after listening and studying each position. Others might respond
on impulse with their first thoughts or react to a time pressure. A
good coach plots exactly what course is needed to remedy the
situation.
To help you keep a cool head in a crisis, answer these eight
questions before you make a move.