DISCUSS WHAT IS HAPPENING.GATHER FACTS, ASK PEOPLE’SOPINIONS. THIS...

2. Discuss what is happening.

Gather facts, ask people’s

opinions. This lets you and the team identify what is the

real problem. The team may respond: “It isn’t any fun

around here. Everybody is stressed. The deadlines for

three projects are hitting the fan, and now there is more

being dumped on us.”