23-3FURTHER READING■ MANAGE AND TROUBLESHOOT DRIVERS AND DRIVER SIGNIN...

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Further Reading

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Manage and troubleshoot drivers and driver signing.

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Practice 1: Download updated drivers for one of the hardware devices and

install them. Try installing updated drivers from the Windows Update Web

site; also check the Web site of the hardware device manufacturer. Then, roll

back the driver to the previous version.

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Practice 2: Download an updated driver for one of your hardware devices.

Notice the current driver version before the upgrade using Device Manager.

Next, install the updated driver. Restart your computer if necessary, and

launch System Restore. Windows XP should have automatically created a

restore point before you installed the driver. Restore to this point, and restart

your computer. Use Device Manager to verify that the driver version was

returned to the version before the update.

Important

For the following task, you should complete at least Practice 1. If you want

hands-on experience with every aspect of the exam and you have a test computer available,

complete Practice 2 as well.

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Monitor and configure multiprocessor computers.

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Practice 1: Run the Performance snap-in to view and analyze data relating to

the CPUs.

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Practice 2: On a test computer, use Recovery Console to replace the hardware

abstraction layer (HAL) and kernel files with the original versions from the

Windows XP Professional CD-ROM.

This section lists supplemental readings by objective. We recommend that you study

these sources thoroughly before taking exam 70-270.

Objective 3.1

Microsoft Corporation. Microsoft Windows XP Professional Resource Kit

Documentation. Redmond, WA: Microsoft Press, 2001. Read Chapter 12, “Disk Man-

agement,” and Chapter 13, “File Systems.” These chapters explain the various stor-

age types and partition styles available in Windows XP Professional, the Disk

Management snap-in, and the command-line utilities you can use to manage storage

devices. Review Chapter 27, “Troubleshooting Disks and File Systems.” This chapter

outlines the troubleshooting tools available in Windows XP Professional, discusses

many common problems relating to disk devices, and tells you how to correct them

(available online at https://traloihay.net

XP/all/reskit/en-us/prork_overview.asp).

Objective 3.2

Microsoft Corporation. Microsoft Windows XP Professional Resource

Kit Documentation. Redmond, WA: Microsoft Press, 2001. Read Chapter 9, “Man-

aging Devices,” focusing on the sections about installing and configuring hard-

ware and device drivers. Also read the sections called “Configuring the Display”

and “Using Multiple Monitors.” Review the list of error messages described

in Appendix F, “Device Manager Error Codes” (available online at http://

https://traloihay.net

prdh_dmt_zehg.asp).

Objective 3.3

Microsoft Corporation. Microsoft Windows XP Professional Resource

Kit Documentation. Redmond, WA: Microsoft Press, 2001. Read Chapter 7, “Sup-

porting Mobile Users,” for a thorough look at all the challenges unique to manag-

ing mobile computers. Read Chapter 9, “Managing Devices” and review the

s e c t i o n c a l l e d “ P o w e r M a n a g e m e n t ” ( a v a i l a b l e o n l i n e a t

h t t p : / /

prork_overview.asp).

“Power Management in Windows XP,” by Charlie Russel (available online at http://

https://traloihay.net).

Objective 3.4

Microsoft Corporation. Microsoft Windows XP Professional Resource Kit

Documentation. Redmond, WA: Microsoft Press, 2001. Read the sections called

“Other Hardware Support” and “Hardware Troubleshooting” in Chapter 9, “Manag-

ing Devices.” Read Chapter 10, “Managing Digital Media” and review the “Digital

Media Components Overview” section to ensure that you understand which features

Windows XP Professional includes for creating and managing digital media. Read

the “Troubleshooting Digital Media” section to learn about solving a wide range of

typical problems. Read Chapter 26, “Troubleshooting Concepts and Strategies.” This

chapter provides a generalized troubleshooting methodology, steps to take for gath-

ering information, additional online and print resources for technical information,

and step-by-step troubleshooting instructions for a variety of common issues (avail-

able online at https://traloihay.net

reskit/en-us/prork_overview.asp).

“General USB troubleshooting in Windows XP,” by Microsoft Corporation (avail-

able online at https://traloihay.net).

“How to troubleshoot wireless network connections in Windows XP Service Pack