ALTHOUGH ENCRYPTING OFFLINE FILES DOES IMPROVE SECURITY, IT DOES NOTENSURE THAT

4.

Correct Answers: C

A. Incorrect:

Although encrypting offline files does improve security, it does not

ensure that .XLS files will not be stored on the salespeople’s computers for offline

use.

B. Incorrect:

This would prevent salespeople from storing the files for offline use;

however, it would also prevent them from accessing the files when they are con-

nected to the network.

C. Correct:

This Group Policy setting controls which file extensions can be cached

on computers that apply the Group Policy Object (GPO). By default, several types

of files are not cached to prevent multiuser databases from being cached.

D. Incorrect:

This would prevent salespeople from storing the files for offline use;

23 Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

Installing new hardware in a computer requires connecting it to the computer and then

installing software, called a device driver, so that Microsoft Windows XP can commu-

nicate with the hardware. Usually, Windows XP finds the device and automatically

installs the device driver. However, you must be prepared to troubleshoot problems

with this process, particularly when working with hardware that is more than a few

years old. You should be able to manually add, update, and roll back device drivers

when problems arise.

The device driver is not always the only software you need. Computer motherboards

and many other hardware devices have firmware that contain code independent of

the operating system needed for startup and initialization of the device. If you have

problems with a device that an updated device driver does not resolve, verify that the

computer’s firmware and the device’s firmware are up-to-date and configured prop-

erly. Although you can use Device Manager to update device drivers, you will need a

software tool provided by the hardware manufacturer to update a device’s firmware.

Tested Skills and Suggested Practices

The skills that you need to successfully master the Installing Windows XP Professional

objective domain on the Installing, Configuring, and Administering Microsoft Windows

XP Professional exam include the following:

Important

For the following task, you should complete at least Practices 1 through 3. If

you want hands-on experience with every aspect of the exam and you have the extra lab

resources needed to do Practice 4, complete Practice 4 as well.

■

Implement, manage, and troubleshoot disk devices.

❑

Practice 1: Configure Chkdsk to scan your C: drive and fix any problems that

it finds. You will probably need to restart your computer.

❑

Practice 2: Use the Disk Defragmenter to defragment your C: drive.