YOU HAVE DETERMINED THAT ONLY ONE SERVICE IS FAILING TO START, AND...

3. You have determined that only one service is failing to start, and that service isrelated to Ken’s backup program. You decide to use the Add/Remove Programsutility to remove the backup program from Ken’s computer. After removing theprogram, Windows displays a message stating that some parts of the programcould not be installed because they are running and that it needs to you restart thecomputer to finish the removal. When the computer restarts, you still see the errormessage stating that a service has failed to load, and the program is still listed inthe Add/Remove Programs dialog box as being installed. What should you do?You should stop the service and disable it. You can do this by using the Services console. Stop-ping the service should allow you to remove the program. Disabling the service will prevent itfrom running at startup in case the program needs to restart to finish the installation.