LOOKING THROUGH THESE EVENTS, WHAT DO YOU SUSPECT IS THE PROBLEM

3. Looking through these events, what do you suspect is the problem? How wouldyou correct it?

Chapter Summary

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Services are programs or processes that start with Windows XP Professional andrun in the background, providing necessary functions to other programs and oper-ating system components. The Services console allows you to perform basic com-mands on services such as stopping, starting, pausing, resuming, and restartingservices. You can also use the Services console to configure options for servicessuch as the startup type, the user account under which the service logs on, andrecovery options. You can also use the System Configuration Utility to enable anddisable services.

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You use Event Viewer to view the contents of Windows XP Professional log files.By default, Windows keeps three log files: Application, which records events gen-erated by programs; Security, which records audit events; and System, whichrecords events generated by Windows services.

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You can use Scheduled Tasks to schedule programs and batch files to run once, atregular intervals, at specific times, or when certain operating system events occur.Windows XP Professional saves scheduled tasks in the Scheduled Tasks folder,which can be accessed through Performance and Maintenance in Control Panel.

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System Restore works by creating restore points that contain a snapshot of theRegistry (which includes user account, application, and hardware configuration)and a copy of certain system files that Windows XP Professional requires for star-tup. System Restore creates restore points automatically when certain eventsoccur, and you can also create restore points manually.

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Remote Desktop allows users that are members of the Administrators or RemoteUsers groups to remotely gain access to a computer running Windows XP Profes-sional. Remote Assistance allows a user who needs help to invite an expert user toconnect to the user’s computer. After the connection is established, the expert usercan take shared control of the user’s desktop, chat with the user, and send andreceive files.

Exam Highlights

Before taking the exam, review the key points and terms that are presented in thischapter. You need to know this information.

Key Points

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When a service is disabled, you cannot start the service manually, and applicationsor other services cannot start the service programmatically. If you want a servicenot to run automatically when Windows starts, but need the service to be able tobe started, set the service’s startup type to Manual.

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When a service fails, you can have Windows take the following actions: Take NoAction, Restart The Service, Run A Program, and Restart The Computer. Typically,you should have Windows attempt to restart the service on the first or second fail-ure. You should have Windows attempt to restart the computer only when a ser-vice fails that is vital to the computer’s role.