WHAT ARE THE BENEFITS OF CHANGED BEHAVIOR

6. What are the benefits of changed behavior?

What are the benefits of changed behavior to the project,

the policies and to the persons involved? You and your

team members need to know what’s in it for everyone if

the problem goes away. That doesn’t mean you must bribe

a team member into compliance. It merely means showing

the team member the logical conclusion of current vs.

changed behavior. Pulling the entire team into rewarding

change can have long-range, continuous benefits.

For example, failure to stay alert on the job means a faulty

part gets by … which means a product will not perform

properly … which means customers’ lives are

compromised or endangered … which means the

company’s reputation is tainted … which means sales

plummet … which means people get laid off.

On the other hand, when faulty parts are caught and

reworked, team quality rises … consumer loyalty and trust

increase … sales climb … people keep their jobs and

bonuses are given!

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Coaching, Mentoring and Managing

Surprisingly often, problem behavior is also ignorant

behavior. When team members fully understand the

ramifications of behavior, bad and good, the motivation

to stick to company standards or work together is

much greater.