5. How else could Erin handle this situation?
Instead of pausing the printer itself, Erin could also pause the long document, which wouldallow other documents (including hers) to continue printing. After her document printed, shecould resume printing of the long document. However, when talking a user through a situationlike this, it is usually easier to pause the printer while the user gets her bearings.13 Supporting TCP/IP
Exam Objectives in this Chapter:
■ Configure and troubleshoot the TCP/IP protocol.
Why This Chapter Matters
A protocol is a set of rules and conventions for sending information over a net-
work. Microsoft Windows XP Professional relies on the Transmission Control
Protocol/Internet Protocol (TCP/IP) for logon, file, and print services; network
and Internet access; and other common functions. This chapter presents the skills
and knowledge necessary to configure and troubleshoot TCP/IP. The chapter also
discusses Domain Name System (DNS), how Windows XP Professional performs
name resolution, and how to configure a computer running Windows XP Profes-
sional as a DNS client.
Lessons in this Chapter:
■ Lesson 1: Configuring and Troubleshooting TCP/IP . . . 13-2
■ Lesson 2: Understanding the Domain Name System . . . 13-26
■ Lesson 3: Overview of Name Resolution. . . 13-33
■ Lesson 4: Configuring a DNS Client . . . 13-38
Before You Begin
To complete this chapter, you must have a computer that meets the minimum hard-
ware requirements listed in the preface, “About This Book.” You must also have Win-
dows XP Professional installed on a computer on which you can make changes.
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