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You should suggest that Angela configure two logical printers for the printer. She should assign
one of the logical printers a higher priority than the other printer. She should also name the log-
ical printers to indicate their use. (For example, she might name the logical printer with the
lower priority “Long Document Printer” and name the printer with the higher priority “Normal
Use Printer.”) She should share each of the printers with the network and explain to the other
users on the network how the printers are configured.
12 Managing Printers
and Documents
Exam Objectives in this Chapter:
■ Connect to local and network print devices.
❑ Manage printers and print jobs.
❑ Control access to printers by using permissions.
Why This Chapter Matters
In Chapter 11, “Setting Up, Configuring, and Troubleshooting Printers,” you
learned how to install and configure printers. This chapter focuses on the man-
agement of printers and of documents waiting to print. You will learn how to
manage printers and documents, how to restrict access to printers by using per-
missions, and how to troubleshoot common printing problems.
Lessons in this Chapter:
■ Lesson 1: Introduction to Printer Administration
■ Lesson 2: Managing Printers
■ Lesson 3: Managing Documents
■ Lesson 4: Administering Printers by Using a Web Browser
■ Lesson 5: Troubleshooting Common Printing Problems
Before You Begin
To complete this chapter, you must have a computer that meets the minimum hard-
ware requirements listed in the preface, “About This Book.” You must also have
Microsoft Windows XP Professional installed on a computer on which you can make
changes. To complete the practices in this chapter, you must have installed the drivers
for an HP Color LaserJet 4550 PS printer as directed in Chapter 11.
Note You do not need a printer to complete the exercises in this chapter. You just need to
have installed the software for the HP Color LaserJet 4550 PS printer.
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