WHAT ARE THE FACTS OF THE PROBLEM
1. What are the facts of the problem?
Be thorough with this one. Do your homework. The act of
listing the facts can be the shortest route to revealing an
obvious problem.
A form like the “Fact-Recap Sheet” shown here provides a
simple but solid way to organize your thoughts and shape
a plan of action.
Fact-Recap Sheet
Known
Numbered by
First step
Second
What created
What would prevent
problems
importance
to take
step
the problem?
recurrence?
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