SECTION 2 TIME—25 MINUTES 18 QUESTIONS DIRECTIONS

14.

According to the passage, investments in service are

comparable to investments in production and

distribution in terms of the

(A) tangibility of the benefits that they tend to confer

(B) increased revenues that they ultimately produce

(C) basis on which they need to be weighed

(D) insufficient analysis that managers devote to

them

(E) degree of competitive advantage that they are

likely to provide