RESTARTING THE SERVER SERVICEIN THIS EXERCISE, YOU CONFIRM THAT THE SE...

5. How can you install the Windows XP Professional Recovery Console on your

computer?

Lesson Summary

If your computer does not start, you might be able to start it by using safe mode

because Windows XP Professional starts with limited device drivers and system

services.

If you change the Windows XP Professional configuration to load a driver and

have problems rebooting, you can use the Last Known Good process to recover

your working configuration.

Pressing F8 during the operating system selection phase displays a screen with the

Windows Advanced Options menu that provides the following options: Safe

Mode, Safe Mode With Networking, Safe Mode With Command Prompt, Enable

Boot Logging, Enable VGA Mode, Last Known Good Configuration, Directory Ser-

vices Restore Mode, and Debugging Mode.

The Windows XP Professional Recovery Console is a command-line interface that

you can use to perform a variety of troubleshooting and recovery tasks.

Case Scenario Exercise

In this exercise, you will read a scenario about a user who is experiencing a startup

problem and then answer the questions that follow. If you have difficulty completing

this work, review the material in this chapter before beginning the next chapter. You

can find answers to these questions in the “Questions and Answers” section at the end

of this chapter.

Scenario

You are an administrator working for a company named Contoso, Ltd. You receive a

call from one of your users. She tells you that this morning, on advice from a friend,

she downloaded and installed the newest drivers for her video card. After the installa-

tion, the setup program prompted her to restart the computer. When the computer

restarted, the user could log on, but the computer stopped responding shortly thereaf-

ter. The user tells you that she has made no other changes to her system.

Questions