2. You decide to remove the new driver. However, the computer stops responding
before you can do so. What should you do? Choose the correct answer.
a. Start the computer using the Last Known Good configuration.
b. Start the computer in safe mode and try to roll back the driver.
c. Use the Recovery Console to roll back the new driver.
d. Use the Recovery Console to edit the BOOT.INI file.
The correct answer is B. Starting the computer in safe mode loads only a generic video driver.
You should then be able to roll back the new driver. A is not correct because the Last Known
Good configuration is created after a successful logon. Because the user could log on following
the driver installation, reverting to the Last Known Good configuration would not roll back the
new driver. C is not correct because you cannot use the Recovery Console to roll back drivers.
D is not correct because editing the BOOT.INI file does not help in this situation.
5 Configuring Windows XP
Professional
Exam Objectives in this Chapter:
■ Manage and troubleshoot Web server resources.
■ Implement, manage, and troubleshoot display devices.
❑ Configure multiple-display support.
❑ Install, configure, and troubleshoot a video adapter.
■ Configure Advanced Configuration Power Interface.
■ Configure and manage user profiles and desktop settings.
■ Configure support for multiple languages or multiple locations.
❑ Enable multiple-language support.
❑ Configure multiple-language support for users.
❑ Configure local settings.
❑ Configure Microsoft Windows XP Professional for multiple locations.
Why This Chapter Matters
The Microsoft Windows XP Professional desktop environment provides a user
interface that is easily customized. Appropriate configuration of the desktop
enhances a user’s experience with the operating system and can increase produc-
tivity. Configuration information on a computer running Windows XP Profes-
sional is stored in the Windows Registry. On computers that are part of a domain,
configuration information might also be stored in Active Directory or on other
server computers. Each user on a computer has a profile that contains that user’s
desktop configuration settings and also governs the location in which configura-
tion information is stored.
It is important that you understand the options that are available for desktop con-
figuration and management. This chapter covers configuring and troubleshooting
display settings, power management, basic operating system settings, the desktop
environment, and Windows components.
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