INSTALLING AN LPR PORT

12-3Lesson 1 Introduction to Printer Administration

Common Printer Problems that Require Troubleshooting

Troubleshooting printers, which means identifying and resolving all printer problems,

is a third major aspect of printer administration. The types of problems you will com-

monly need to troubleshoot include the following:

Printers that are off or offline

Printers that are out of paper or out of ink

Printers that are incorrectly configured

Users who cannot print or cannot print correctly

Users who cannot access a printer

How to Access Printers

You can perform most administrative tasks for printers by using the Printers And Faxes

window. When you select a printer icon, Windows XP Professional displays many of

the common printer management and document management tasks for you in the

Printer Tasks list, as shown in Figure 12-1.

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Figure 12-1

Manage printers and documents using the Printers And Faxes window.

Note These tasks, as well as some additional printer management and document manage-

ment tasks, are covered in later lessons in this chapter.

To access printers by using the Printers And Faxes window, complete the following

steps: