INSTALLING AN LPR PORT

12-3Lesson 1 Introduction to Printer Administration

Common Printer Problems that Require Troubleshooting

Troubleshooting printers, which means identifying and resolving all printer problems,

is a third major aspect of printer administration. The types of problems you will com-

monly need to troubleshoot include the following:

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Printers that are off or offline

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Printers that are out of paper or out of ink

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Printers that are incorrectly configured

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Users who cannot print or cannot print correctly

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Users who cannot access a printer

How to Access Printers

You can perform most administrative tasks for printers by using the Printers And Faxes

window. When you select a printer icon, Windows XP Professional displays many of

the common printer management and document management tasks for you in the

Printer Tasks list, as shown in Figure 12-1.

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Figure 12-1

Manage printers and documents using the Printers And Faxes window.

Note These tasks, as well as some additional printer management and document manage-

ment tasks, are covered in later lessons in this chapter.

To access printers by using the Printers And Faxes window, complete the following

steps: