IF A USER REPORTS TO YOU THAT HE OR SHE CANNOT PRINT, WHAT ARE SOME...

2. If a user reports to you that he or she cannot print, what are some of the areas you

should check?

Answers may vary. Suggested questions to ask include the following: Can other users print nor-mally? Is the print server operational, and is there enough disk space for spooling? Does theclient computer have the correct printer driver?

Case Scenario Exercise