3 -
Progress
This report is realized bases upon below steps:
i. Understand and gather information Toyota case study – crisis in productions management and
quality management.
ii. Analysis and evaluation the realistic situation.
• Analysis the problem.
• Applied operations management [Appendix 1,2].
• Applied probability and statistic theorem for problem solving.
iii. Conclusion and recommendation.
ARTICLES and ANSWERS
Case study Toyota – production system :
Read the following articles [Reference 8] about the situation of Toyota company and answer the
questions below:
Question 1: Let you indicate the mode of governance that the company Toyota production applied?
Question 2: Which defects in the operation of international business administration of Toyota
Corporation that has led to this tragedy?
Question 3: Could you set out how the handle this problem from your viewpoint?
(TBKTSG) - The Toyota group's problems clearly illustrates weaknesses of the operating
mechanism of Japanese enterprises.
It is difficult to exaggerate the importance of Toyota in the psychology of Japanese business. Toyota
has long been considered the pinnacle of creativity, production quality and the power industry in
Japan - especially after the company past General Motors (USA) became the largest car manufacturer
around the world in 2008.
The technical management and production of the Toyota organization, referred to as TPS (Toyota
Production Systems), such as streamlining the process of "Lean" supply system "in time" (Just-in-
Time), the guideline "continuous improvement (Kaizen) ... Toyota has become the envy of all trust
business. Many companies around the world send expert team to visit the Toyota factory in hopes of
learning is part of the public record of managing it. In Japan, Toyota is considered a champion of
industry, along with Sony and Hitachi.
But only a few weeks ago, things have changed. The recovery (recall), nearly 8.5 million cars Toyota
worldwide due to technical deficiencies endanger the safety for the users has caused a worsening
crisis.
Since November last year, Toyota started withdrawal of 3.8 million cars to repair parts of the
accelerator, to overcome unwanted vehicle acceleration. 1-2010 to May, Toyota recall to 2.3 million
vehicles on the same reason, and stop production at five factories in the U.S.. 9-2 days, Toyota recalls
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