CONFIGURE SYNCHRONIZATION MANAGER

5. You have configured Iris’ notebook computer to connect securely via the Internet

to the company network so that Iris can access the company e-mail server and file

servers. Iris also wants to be able to access certain shared files on the company

network when she cannot connect to the network. What should you do?

Troubleshooting Lab

You are an administrator for a company named Humongous Insurance, a provider of

group medical insurance policies throughout the Midwest. On Friday morning, you

receive a call from Jonas, a user in the claims department who has a workstation run-

ning Windows XP Professional. Jonas says that on his computer, he always stores doc-

uments on drive E. However, when he tried to transfer a large document to his local

computer and store it on drive E, he received an error message stating that the drive

could not be located. He checked My Computer, and the drive is not listed.

You use Computer Management to connect to Jonas’ computer, and then open the Disk

Management tool. You see the following configuration:

Disk 0 is configured as a basic disk and it contains one partition. The drive letter

for the partition is C, and the partition is labeled as the System partition. Disk Man-

agement reports the disk as online and the C partition as healthy.

Disk 1 is configured as a dynamic disk, but Disk Management reports the disk as

missing.

Disk 2 is configured as a CD-ROM drive with the drive letter D.