5. You have configured Iris’ notebook computer to connect securely via the Internet
to the company network so that Iris can access the company e-mail server and file
servers. Iris also wants to be able to access certain shared files on the company
network when she cannot connect to the network. What should you do?
You should enable the Offline Files feature on Iris’ notebook computer. While the computer is
connected to the network, you should show Iris how make a shared folder available offline. You
should also caution her that if she makes changes to a file while she is disconnected from the
network, and another user changes the same file in the actual network folder, there might be
a conflict when Iris’ notebook synchronizes her offline files.
Troubleshooting Lab
What do you suspect is the problem? What would you do to help Jonas?
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