KOUZES, JAMES, AND POSNER, BARRY. THE LEADERSHIP CHALLENGE.(SAN FRA...
5. Kouzes, James, and Posner, Barry. The Leadership Challenge.
(San Francisco:
Jossey-Bass), 1995. Kouzes and Posners’ Leadership Model encompasses five
practices: challenging the process, inspiring a shared vision, enabling others to
act, modeling the way, and encouraging the heart.