WINDOWS XP PROFESSIONAL INSTALLS PLUG AND PLAY DEVICES AUTOMATICALLY;AN ADMINISTRATOR DOES NOT NEED TO BE PRESENT

1.

Correct Answers: A

A. Correct:

Windows XP Professional installs Plug and Play devices automatically;

an administrator does not need to be present. The puzzled user was able to use

the Plug and Play devices because they were automatically detected and appropri-

ate drivers were installed for him. Non–Plug and Play devices are installed in the

context of the currently logged-on user, and only administrators can install device

drivers and make other changes to critical system files and configuration settings.

The user could not install the scanner because it is not Plug and Play–capable.

B. Incorrect:

The user told you that he downloaded Windows XP Professional driv-

ers from the firm that built the scanner.

C. Incorrect:

The user believes that Windows XP Professional did detect the scan-

ner and that he received the error messages after it had already been detected.

D. Incorrect:

Nothing in the question suggests that there are any resource conflicts;

additionally, the user had disconnected his personal laser printer from the parallel

port before attempting to install the flatbed scanner. Because the user reported no

problems with the printer, it is unlikely that there are resource conflicts between

the parallel port and any other device.