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Foreword xxxvTypes of Questions
You should expect to see a variety of question types on this exam, as Microsoft tends to use
multiple question types to further discourage cheating on exams. Some types of questions
that you may encounter include:
■
Multiple Choice This is the standard exam question followed by several answer
choices.You will see questions that require only one correct answer and also ques-
tions that require two or more correct answers.When multiple answers are
required, you will be told this in the question, such as “Choose all correct answers”
or “Choose three correct answers.”
■
Hot Area This type of exam question presents a question with an accompanying
image and requires you to click on the image in a specific location to correctly
answer the question. CompTIA regularly uses this type of question on the A+
exams.
■
Active Screen This type of question requires you to configure a Windows dialog
box by performing tasks to change one or more elements in the dialog box.
■
Drag-and-Drop This type of exam question requires you to select objects and
place them into the answer area as specified in the question.
Exam Experience
The exam itself is delivered via a computer.You will be allowed to use the Windows calcu-
lator at all times during the exam, but all other functions of the testing computer are locked
out during the testing process.The testing center will have some means in place to monitor
the testing room, either via video camera or one-way mirror glass, to discourage cheating.
Before starting the exam, you may be asked to complete one or more short surveys.The time
spent completing these surveys is separate from the time you will be allotted to complete the
exam itself. If you are not taking the exam in English you may be entitled to extra testing
time, make sure you talk to the testing center personnel about this issue.You may also be
asked to complete one or more surveys following the exam. Again, any surveys you are asked
to complete after the exam will not take away from your exam time.You will know immedi-
ately after completion of the exam whether or not you have passed and will receive an offi-
cial score report from the testing center. However, it will take several business days for your
online transcript to be updated on Microsoft’s Web site.You can access your online transcript
at https://traloihay.net.
https://traloihay.net
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