ASK THE CLIENT IF SHE IS AVAILABLE TO LOOK AT SOME OFAND INFORMATIO...

6. Ask the client if she is available to look at some ofand information is printed out for four housesthe houses immediately, and if not, make anthat the couple would like to see. Ms. Russoappointment to show her the houses as soon asdetermines that Marcus and Cynthia are freepossible.for another few hours, so the three of themhead to her car to begin looking at potentialnew homes. Based on the company guidelines,the actions taken by Ms. Russo werea. improper, because she was only able to findfour houses that Marcus and Cynthiawanted to see.b.proper, because she obtained all the neces-sary information from the clients.c. improper, because she failed to get anydetails about the client’s current livingcircumstances.d.proper, because she didn’t try to persuadethe clients to consider houses that didn’tmeet all of their criteria.