QUESTIONS 196 THROUGH 200 REFER TO THE FOLLOWING ARTICLEHUMAN RESOURCE...

142.a. The noun customersfits best into thehappening right now. Choice ais the simplesentence. A bank does not have residentsorpresent form of the verb, which is used toparticipants, so choices band dare not goodtalk about things that happen regularly or aschoices. Choice cwill not work becausea rule. Choice bis the past tense of the verb,which is used to talk about the past. Choicepatronis a singular, not a plural, noun.