1C5G RETAIL PARTNERS INC., WHICH OPERATES EIGHT DISCOUNT STORE CHAINS...

235. CSO: 1C5d LOS: 1C5g

Retail Partners Inc., which operates eight discount store chains, is seeking to reduce the

costs of its purchasing activities through reengineering and a heavier use of electronic

data interchange (EDI). Which of the following benchmarking techniques would be

appropriate in this situation?

I. A comparison of the purchasing costs and practices of each of Retail

Partners’ store chains to identify their internal “best in class.”

II. A comparison of the practices of Retail Partners to those of Discount City,

another retailer, whose practices are often considered “best in class.”

III. A comparison of the practices of Retail Partners to those of Capital

Airways, an international airline, whose practices are often considered

“best in class.”

IV. An in-depth review of a retail trade association publication on successful

electronic data interchange applications.

a. II and IV only.

b. I and II only.

c. I and IV only.

d. I, II, III, and IV.