MARCUS AND CYNTHIA HOWARD ARRIVE AT SMITH-ING INFORMATION.FIELD R...

344. Marcus and Cynthia Howard arrive at Smith-ing information.field Realty for their appointment with real-tor Patricia Russo. Ms. Russo leads the coupleWhen a client comes in looking for a new home, theto a comfortable sofa in her office and getsreal estate agency requires its realtors to follow somethem both a cup of coffee. Ms. Russo asksspecific guidelines during the first meeting. The realtorMarcus and Cynthia what kind of house theyis expected to do the following.are looking for and it becomes clear that theyhave very particular ideas. Most importantly,they are looking for a house that is in walk-