EXERCISE 10-15 (CONTINUED) ALTERNATIVE SOLUTION

3. In real life, the production manager simply added several weeks to the delivery cycle time. In other words, instead of promising to deliver an order in four weeks, the manager promised to deliver in six weeks. This increase in delivery cycle time did not, of course, please customers and drove some business away, but it dramatically improved the percentage of orders delivered on time. Problem 10-29 (continued)