36. Last week at your school, two students rushed past the metal detector with knives and guns and
began shouting at the students in the dining room. Then, they fired several shots. No one was
injured, but it is an incident that has been written up in the paper, and numerous parents have
been calling you. Several students have not yet returned to school. Which of the following
responses would be most appropriate?
A. Implement a communications network to explain and provide information to any/all interested
people.
B. Keep communications to a minimum in order to not incite further fears.
C. Refer questions to the in-house communiqué and to the School PR Coordinator.
D. Develop a standard reply to use with each inquiry.
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