QUESTION 1-14READ THE TEXT BELOW AND ANSWER QUESTIONS 1-7EST...

SECTION 1 Question 1-14

Read the text below and answer questions 1-7

ESTERN ENERGY

We are here to help and provide you with personal advice on any matters

connected with your bill or any other queries regarding your gas and electricity

supply.

Moving home

Please give as much notice as possible if you are moving home, but at least 48

hours is required for us to make the necessary arrangements for your gas and

electricity supply. Please telephone our 24-hour line on 01316 753219 with details

of your move. In most cases we are happy to accept your meter reading on the day

you move. Remember we can now supply electricity and gas at your new address,

anywhere in the UK. If you do not contact us, you may be held responsible for the

payment for electricity used after you have moved.

Meter reading

Eastern Energy uses various types of meter ranging from the traditional dial meter

to new technology digital display meters. Always read the meter from left to right,

ignoring any red dials. If you require assistance, contact our 24-hour line on 0600

7310 310.

Energy Efficiency Line

If you would like advice on the efficient use of energy, please call our Energy

Efficiency Line on 09957626 513. Please do not use this number for any other

enquiries.

Special services

Passwords – you can choose a password so that, whenever we visit you at home,

you will know it is us. For more information, ring our helpline on 09957290 290.

Help and advice

If you need help or advice with any issues, please contact us on 01316 440188.

Complaints

We hope you will never have a problem or cause to complain, but, if you do,

please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF

or telephone us on 01316753270.

Supply failure

If you experience any problems with your electricity supply, please call free on

06007838836, 24 hours a day, seven days a week.

Questions 1-7

Do the following statements agree with the information given in the above text?

In boxes 1-7 on your answer sheet, write

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOT GIVEN if there is no information on this

Questions 8-14

The text below has seven sections, A-G.

Choose the correct heading for each section from the list of headings below

Write the correct number i-x, in boxes 8-14 on your answer sheet.

List of Headings

i. Re-heating

ii. Foods with skins

iii. Keeping your oven clean

iv. Standing time

v. Rapid cooking times

vi. Using a thermometer

vii. Small quantities of food

viii. Deep fat frying

ix. Foods low in moisture

x. Liquids