2. Use non-verbal feedback. Even though the speaker can’t hear you, you can still nod your head and
lean forward “toward” the speaker. These two physical actions may seem too minor to make a differ-
ence—especially if the speaker can’t see you. But they help to engage your body and mind in the act of
listening, and that helps you maintain your focus on the conversation. (And if you are worried about
looking silly, don’t worry. If you were to look around the testing center, you would probably see many
other test takers doing the same thing!)
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