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Disk Management reports dynamic disks as either Offline or Missing when it cannot detect the
disk. The cause of a missing dynamic disk can be an operating system error or a problem with
the drive itself. You should first have Windows attempt to find the missing disk by selecting
Rescan Disks from the Action menu of Disk Management. If that does not resolve the issue,
you should have Jonas restart his computer. If Disk Management continues to report the disk
as missing, you should check to make sure that the drive is properly connected in the com-
puter. It is also possible that the drive has failed and must be replaced.
11 Setting Up, Configuring, and
Troubleshooting Printers
Exam Objectives in this Chapter:
■ Connect to local and network print devices.
■ Manage printers and print jobs.
■ Connect to an Internet printer.
■ Connect to a local print device.
Why This Chapter Matters
This chapter introduces you to setting up and configuring network printers so that
users can print over the network. You will also learn how to troubleshoot com-
mon printing problems associated with setting up network printers.
Lessons in this Chapter:
■ Lesson 1: Introduction to Windows XP Professional Printing
■ Lesson 2: Setting Up Network Printers
■ Lesson 3: Connecting to Network Printers
■ Lesson 4: Configuring Network Printers
■ Lesson 5: Troubleshooting Setup and Configuration Problems
Before You Begin
To complete this chapter, you must have a computer that meets the minimum hard-
ware requirements listed in the preface, “About This Book.” You must also have
Microsoft Windows XP Professional installed on a computer on which you can make
changes.
Note You do not need a printer to complete the exercises in this chapter.
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