Câu 32: What does the author mean by staring that, "At interpersonal levels, tone may
reflect ideas and feelings over and above the words chosen" (lines 7-8)?
A. The tone of voice can carry information beyond the meaning of words.
B. A high tone of voice reflects an emotional communication.
C. Feelings are more difficult to express than ideas.
D. Feelings are expressed with different words than ideas are.
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