OUR FIRST VENTURE INTO EUROPE, STARTING IN 2014. WE ARE IN INITIAL...

2. Our first venture into Europe, starting in 2014. We are in initial negotiations with property

developers for sites near Paris and Amsterdam. Thus there is potential for an even larger

contract in due course.

We envisage your toiletries being supplied in dual-branded bundles of four items, in your standard

small sizes (namely: bar of soap, bottle of liquid soap, bottle of bath foam and bottle of shower gel),

with one bundle per room irrespective of the number of guests staying in that room. We propose a

contract price per bundle of £1.00 which, subject to negotiation, would remain in place for the entire

duration of the contract.

Our environmental policy

According to recent industry surveys, travellers are increasingly choosing to stay at hotels with

sound environmental policies and practices. We at Longmore pride ourselves on our

environmental policies. Some hotels automatically throw away any unopened bottles and sachets of

toiletries as part of the morning room cleaning, or at the end of a guest's stay, but our approach is

that any unopened items are left in the room for the next night or next guest. Based on our

experience with our existing supplier, we would assume an allowance of 20% for non-replacement

when calculating our annual purchase requirements.

Other opportunities

All of our hotels have retail shops, which contribute significant amounts of revenue every year. As

part of our contract, we would be looking to supply regular-sized bottles of your toiletries in these

shops, at prices to be negotiated with you. We also provide links to our suppliers' websites, where

we take a share of any resulting revenue from sales of suppliers' products: we would be pleased to

discuss such an option with you. These initiatives could potentially add an average of 10% to your

revenue from the contract for each of the three years.

Other information

Our latest audited financial statements show that we earned revenues of £210 million and made a

profit before tax of £9.2 million in the year to 31 December 2009, both up 7% on the previous year.

We believe that Kreem would be an exceptional complement to the changes in progress at

Longmore. We have no doubt that the strength of the Kreem brand and superb quality of its

products will resonate well with our guests. The Longmore relaunch focuses on what matters most

to guests – modern, contemporary hotels with efficient, friendly service and a great night's sleep.

Top-quality bathroom products can only add to this overall impression. We look forward to

discussing our proposal with you, on a strict 'no obligation' basis.

Yours sincerely.

Edwina Michaels

For and on behalf of Longmore Hotels

EXHIBIT 18

EMAIL From: Henry Johnstone, Product Director To: Rameet Sharma, Director of Finance and Business Planning Date: 20 July 2010 Subject: Packaging arrangements – update This is an update on developments since my last email, dated 26 May (Exhibit 12). Daniella Wood, the Head of Customer Relations at Jugson, was not able to convince me that the service would improve, so I met with several of the Jugson directors on Monday. They assured me that the problems were being actively addressed, as the personnel responsible for providing us with poor service have now left the company. Nevertheless, I have been continuing to explore the option of transferring some of our packaging to other suppliers. My team has produced a shortlist of such companies, and from these I particularly like Tryphik, which is based in France. From our research, Tryphik appears to have sufficient capacity and suitable design processes. Another benefit is that, with one of the Xanthus cruise liners being moored off the French coast, Tryphik may be able to supply direct to the ship without the need to use Oloros (our distributor). The initial intention would be to transfer up to 25% of our business to Tryphik once the exclusive contract with Jugson expires at the end of 2010. The arrangement would be for a one-year 'trial' period, with prices, invoices and payments set in euro. A major point of appeal is Tryphik's understanding of the toiletries business. It has contracts with several large multinationals, some of which have been in place for over 20 years. Here are some quotes we have obtained from senior figures at four existing Tryphik customers in the UK: "They are quite simply the best. They understand our needs and we always feel as though we are their most important customer, if not their only one. Once when their software broke down, they worked round the clock to ensure our bath foam order was fulfilled on time." "They were brilliant when we wanted to redesign our packaging as part of a rebranding for our sauces and other food products. We hadn't done this before and they led us through each step of the process. A word of warning though: they can be very expensive!" "Their attention to detail on recycling, biodegradability and safety is superb. They even offered to come in and give us free staff training on ecological sustainability of toiletries!" "We use Tryphik as one of three companies that do packaging for us. Their designers are really creative but they can sometimes misunderstand instructions from our manufacturing department – this may have something to do with language and cultural barriers." You will appreciate that we need to be certain of our security of packaging supplies and to come to a decision soon.

Henry

EXHIBIT 19

Recent press articles

Cosmetics company criticised for moving manufacture overseas Review, 23 July 2010 UK cosmetics company Ellis Ltd, founded and wholly owned by Lucy Ellis, has been severely criticised for transferring its manufacturing supply contract from its outsourcing partner in Scotland to a company based in Asia, where production costs are 30% lower, with the loss of 150 jobs. Trade unions reacted angrily at the announcement. "Ms Ellis has no commitment to her workforce and is a very poor example to the rest of the sector," one representative said, "This is confirmation that her motive is making even greater profit at the expense of UK manufacturing and her loyal staff. Ellis cosmetics can no longer be said to be UK products." The growth of India as a software and call centre economy has seen British companies transfer thousands of posts overseas while low-cost east European companies have benefited from the switch of manufacturing capacity. In a brief statement, Ms Ellis claimed that the move to Asia had in fact saved highly-skilled jobs in Scotland. A third of the workforce now has a science background: some had contemplated emigrating to the US, potentially adding to the so-called 'brain drain' – loss of technical expertise from the UK. She added that the move would result in a substantial increase in the company's total output; and this, in conjunction with the planned launch of Ellis cosmetics in Russia, would create new jobs in the UK. EXCLUSIVE! Tryphik denies animal role Daily News, 28 July 2010 Packaging supplier Tryphik, no stranger to controversy, has vigorously denied claims made last night by an unnamed source that it knew of the scandal surrounding toiletries company Merjoram, for which it designs and makes bath foam bottles. Film available on YouTube appears to show Merjoram clearly testing products on animals, although it has insisted for many years that it strongly opposes animal testing. Previous experience has shown that the UK public can react very strongly towards animal testing in the toiletries industry, sometimes boycotting companies known or believed to be involved or implicated (however indirectly) in such activity. Tryphik has issued a statement saying that it is seeking clarification from Merjoram and that, if the testing is confirmed, it would cease supplies immediately and start legal action for damages against Merjoram.

Ugly Jugson? Toiletries Today, 28 July 2010

Packaging company Jugson could be in trouble over its awarding of

contracts. Its directors are said to have made misrepresentations

over a number of years about the company's capabilities, as well

as providing excessive hospitality to prospective customers and

offering bribes in the hope of winning supply contracts.

One cynical industry observer has remarked that Jugson may find

it easier to win contracts in those countries where bribery is an

accepted part of business. She adds that it may be no coincidence

that Jugson is currently looking to extend its customer base

overseas.

Jugson heavily denies the claims and is taking legal advice over

its response.