40. A. encourage B. promote C. discourage D. motivate
B/ Read the following passages and choose the best answer for each question.
Passage 1:
Politeness and good manners are very important and business meeting are very formal. Business cards are
also important and they exchange these at the beginning of a meeting. They always look at them carefully, so
you should do the same as they think you’re rude if you don’t. A lot of communication is non-verbal. They
are very good listeners and may ask a lot of questions to check they understand everything. In a conversation
they wait longer before they reply than westerners do, so it’s important not to speak in those long pauses but
to wait for their reply. In their culture it’s rude to ask direct questions or to say “No” or “I disagree”. In
business it takes a long time to make a decision because they have to ask everyone in the company. When
they say “Yes” it may mean “I understand”, not “I agree”, and when they smiled it might be because they
don’t know what to say.
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