THIS IS NOW THE THIRD TIME I'VE HAD TO PHONE UP AND COMPLAIN AND I'...

18.This is now the third time I've had to phone up and complain and I've reached the stage where I can see no end to it .a. I don't know where I'm going b. I don't know what I'm doingc. I don't know why it's happening d. I don't know when it will finish